Service Packages

Build the systems your growing business has been missing.

Four focused implementation packages that reduce manual work, strengthen security, and make your technology easier to run as the business grows.

Choose a package

Start with the problem creating the most friction.

Each package delivers a focused outcome. Choose one now and add connected services as your business evolves.

Microsoft 365 · Google Workspace

The Workplace Foundation

Turn your workplace platform into a secure, organized environment your team can rely on.

  • Consistent workplace security
  • Clear administrative ownership
  • Reliable onboarding and offboarding

Best for

Businesses with inconsistent settings, unclear ownership, or manual employee setup.

Implementation: Tenant structure, security baseline, collaboration standards, employee lifecycle, documentation, and handoff.

Intune · Jamf

Managed Devices

Centralize how company laptops are configured, secured, updated, and administered.

  • Consistent device provisioning
  • Centralized security and updates
  • Clear visibility across company devices

Best for

Remote or hybrid teams still configuring company devices by hand.

Implementation: Enrollment, encryption, security policies, application deployment, compliance, documentation, and handoff.

Entra ID · Okta

Identity & Access

Give employees secure, consistent access to the applications behind your business.

  • Stronger authentication
  • Faster access provisioning
  • Reliable access removal

Best for

SaaS-heavy teams managing accounts, MFA, permissions, and offboarding manually.

Implementation: SSO, MFA, access policies, application assignments, lifecycle workflows, testing, and handoff.

Integrations · Automation · AI

AI & Workflow Automation

Turn repetitive operational work into reliable, connected workflows.

  • Fewer manual handoffs
  • Faster movement between systems
  • More consistent processes and approvals

Best for

A repeatable process with a clear owner, consistent inputs, and a measurable outcome.

Implementation: Process mapping, supported integrations, automation, human review, error handling, testing, and handoff.

One connected environment

Four packages. One connected environment.

Start where the friction is highest. Each package can connect cleanly with the others when you are ready.

The Workplace Foundation

Microsoft 365 · Google Workspace

Managed Devices

Intune · Jamf

Identity & Access

Entra ID · Okta

AI & Workflow Automation

Integrations · Automation · AI

The connected outcome

Less operational friction, clearer ownership, and systems that remain manageable as the business grows.

Combined packages are scoped explicitly before implementation begins.

Standard delivery process

A defined process from discovery to handoff.

Every package follows the same disciplined path, with the scope and completion criteria agreed before implementation begins.

01

Discover

Confirm the problem, current environment, and whether the selected package fits.

02

Design & Implement

Configure the agreed systems using a documented design, checklist, and test plan.

03

Validate, Launch & Handoff

Validate the work, document the environment, train the owner, and complete handoff.

Scope and expectations

Clear scope. Defined outcomes. No open-ended IT project.

Before work begins, we define what is included, what success looks like, and what each side owns. If the environment requires work outside the standard package, we identify it before implementation and recommend the clearest next step.

Included systems, applications, users, devices, or workflows

Customer and Synergy Stack responsibilities

Deliverables and completion criteria

Testing, documentation, training, and handoff

After implementation

Keep your infrastructure well administered as the business evolves.

After launch, we can continue administering the supported cloud, identity, device, security, and employee lifecycle systems behind your business.

We do not operate a traditional helpdesk or break-fix support desk.

What continued ownership can cover

  • Supported cloud-platform administration
  • Identity, access, and employee lifecycle changes
  • Device-policy and configuration administration
  • Security and configuration reviews
  • Supported SaaS administration and planned improvements

What it is not

  • Level 1 employee helpdesk
  • Hardware repair, printer support, or emergency break-fix
  • Unlimited projects or changes

Services FAQ

Questions before you choose.

Straight answers about fit, platforms, boundaries, and what happens after launch.

Yes. Start with the biggest source of friction and add connected services later if needed.

Tell us what is slowing the business down. We will review the environment and recommend the clearest starting point.

Yes. We can retain what works and correct, standardize, or replace what does not.

Our primary stack includes Microsoft 365, Google Workspace, Intune, Jamf, Entra ID, and Okta. Automation platforms are confirmed against the workflow.

No. We implement and administer the systems behind the business rather than operating a Level 1 helpdesk or break-fix desk.

We validate the work, document the environment, train the owner, and complete handoff. Ongoing administration is available separately.

Find the right package

Tell us where technology is slowing your business down.

Share the friction, systems, and priorities. We will identify the package—or combination of packages—that best fits the problem.

It takes about five minutes to tell us about your environment.